Case Study · The Sleeve Clinic

Patient education, and the stories behind it

The Sleeve Clinic is a bariatric weight-loss surgery practice in the Toronto area, led by Dr. Scott Gmora. Its patients want to understand the procedure before they commit, so clear, calm education is part of the care.

This engagement
The Sleeve Clinic

Medical · Patient education for a bariatric surgery practice

  • 5-partSleeve School series
  • 2Formats in rotation
  • 2021Running since January
The starting point

Where they started

Bariatric surgery is a major decision, and prospective patients arrive with questions that a consultation alone cannot fully answer. The clinic wanted education it could point people to, and stories from patients who had already been through it.

We hold every video to a standard our clients can put their name on.
Elena & Semion, founders
What we built

Four videos, one standard

C&E produced a five-part 'Sleeve School' series that walks through the procedure step by step for the clinic's YouTube and social channels, patient testimonial videos, and a talking-head piece that speaks to the emotional side of the decision. The tone stays calm and clinical, matched to the subject.

The full body of work — four videos across two formats, held to one bar.

Long-Form · YouTube · Website

Motivations

Sleeve School opens where patients start: what the procedure is and how to think about it. The edit stays calm and clinical, matched to the weight of the decision, so a prospective patient can take the information in at their own pace.

Motivations
Long-Form · YouTube · Website

Are You Nervous

The walkthrough continues: what happens next and what to expect. The series holds one calm register across every episode, so the clinic can hand a patient the whole sequence without a change in tone.

Are You Nervous
Long-Form · YouTube · Website

Sleeve School Part 1 - Why Diets Don’t Work?

A later stage of the series, covering the surgery itself and the recovery that follows. The same quiet pacing carries the harder material, keeping the focus on clarity rather than drama.

Sleeve School Part 1 - Why Diets Don’t Work?
Testimonials · Website

Zoom Testimonial Rochelle Christie

Patients who have been through the procedure tell it plainly. We edit their stories with restraint, no music swells and no pushing, so someone weighing the same decision can simply listen.

Zoom Testimonial Rochelle Christie
Where it stands

The outcome

The Sleeve School series and the patient videos give the clinic a library it can share with anyone weighing the procedure, on YouTube and across its social channels.

In their words

Our team over here is always very excited to see the awesome videos you make.
Aashna MannPatient Care Coordinator · The Sleeve Clinic

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